Uniphore auMina

Connector

Connector

Published: January 8th, 2020

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Community Support

Uniphore auMina

Connector

Summary: 

auMina™ Real Intent™ Integrated with Robotic Process Automation (UiPath)


Details

Benefits

CustomerMove to real-time conversational automation & analytics with auMina™ Real-Intent™. Uncover the real-intent of your customer underlying every customer conversation, all in real time while the customer conversation is in progress.
With real-time agent alerts such as sales and service recommendations, auMina™ Real-Intent™ identifies your customer’s implicit needs and delivers actionable insights. auMina™ Real-Intent™ automates call summarization and mandatory after-call-work tasks saving your agents’ valuable time. Empower your contact center agents with a combination of real-time analytics and automation.

Compatibility

The most current version available in 2019

Dependencies

No dependencies.