A first of its kind nearly real-time omnichannel “Intelligent Customer Query Response System” designed with important attributes of intelligence as well as better customer service in mind.
- Reduce Manual efforts by nearly 80%. - Improve work efficiency by almost around 200%. - Improvement of Service levels from Days to Minutes. - Improved staff retention by reduced high volume low value work to focus on complex/higher value work activities. - Ensure business process continuity during transaction influx or pandemic season. - Faster Deployments within weeks by using Feat Systems Digital Transformation Framework.
UiPath RPA UiPath AI/ML Components ABBYY Feat Systems BPM Tool Feat Systems Machine Learning Model