IGT’s Refund Automation using RPA is a rule based task automation solution for high volume of refund processing cycle in Finance Operations for LCC Airline.
50% reduction in completion time of a refund transaction High accuracy in refunds 30% reduction in Operational Cost Lower compliance and Business risk The solution solves the issues of backlog caused by time lag, quality, accuracy and speed of processing refunds. Also as the solution is built to perform the mundane repeatable task, the human can take care of the complex ones increasing the enterprise efficiency, thus reducing overall expenditure.
Solution developed and tested with UI Path version – 2017.1.6522 Works with all versions of MS Office Solution developed for Navitaire version 3.4.11 Does not work with Office 365 web interface
The solution is dependent on the following- 1. Airline PSS- Navitaire suite of applications- Sky Speed/ New Skies GoNow API availability and access to Navitaire system is also a dependency for this solution. 2. MS Office