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Customer Service Request Classification for Banks

Solution

Solution

Updated: September 28th, 2020

Published: January 30th, 2019

Enquiries: 3

Process: 

Community Support

Customer Service Request Classification for Banks

Solution

Summary: 

Streamline your Customer Service function through AI powered auto classification and routing of customer requests


Details

Benefits

Reduced operational footprint
Improved turnaround time for customer request resolution
Enables automation of service fulfillment

Compatibility

UiPath 18.4

Dependencies

https://evolution.ai/ Evolution.ai
https://go.uipath.com/component/connector-for-salesforce-lightning-platform UiPath Salesforce Lightning Platform Activities Package (1.0.0.525 or higher)
MS Outlook