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Create Service Now Incident

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Updated: October 27th, 2020

Published: June 9th, 2020

Downloads: 23

Industry: cross-industry

Language compatibility: Visual Basic

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Create Service Now Incident

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Summary: 

This template helps with creating a Service Now incident

This workflow retrieves the REST API Incident table's endpoint URL, username, password, incident creation details like description, short description, impact, urgency and priority.

The workflow outputs the incident number and incident sys_id.

Details

Benefits

- Plug and play XAML with defined input and out arguments
- Will save the hassle of creating the whole process for ticket creation using APIs in Studio

Compatibility

Developed on UiPath 2020 version

Dependencies

UiPath.Web.Activities

Resources

- create_incident.pdf

Licensing

By clicking download you agree to the following license.