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Complaint Registration and Management

Solution

Solution

Updated: October 24th, 2020

Published: May 23rd, 2020

Downloads: 22

Industry: management-of-companies-and-enterprises

Language compatibility: Visual Basic

Community Support

Complaint Registration and Management

Solution

Summary: 

Complaint Registration and Management is a complete solution build to let employees register a complaint and let the manager assign the complaints to the resolution agents

Complaint Registration & Management will help the employees to register a complaint from the user and also let the employee select the complaint category. A random complaint ID is generated every time the employee registers a complaint.

The user won't be able to log in unless the password is correct and will be prompted again unless the correct password is entered or the user ends the process.

An employee can only view the complaints registered by him and not by other employees.

The manager has access to assign a resolution agent to complaints after the manager assigns the complaints. The data is updated in real-time in the View Complaints forms.

Also, there is a LogOut option to let employees and managers LogOut after they have successfully assigned the user or registered complaints.


Details

Producers

Parth Doshi

Benefits

- Easy-to-go Login Page
- Register and Manage Complaints easily
- Real-time data update
- Controlled access (Role-Based)

Compatibility

Compatible with current and previous UiPath Studio versions

Dependencies

UiPath.DesktopNotification.Activities
UiPath.Excel.Activities
UiPath.Form.Activities
UiPath.FormActivityLibrary
UiPath.FormActivityLibrary.Contracts
UiPath.Mail.Activities
UiPath.System.Activities
UiPath.UIAutomation.Activities
UiPath.WebAPI.Activities


Licensing

By clicking download you agree to the following license.